{"id":19,"date":"2023-11-22T16:18:07","date_gmt":"2023-11-22T14:18:07","guid":{"rendered":"https:\/\/kaizendren.com\/?page_id=19"},"modified":"2026-02-11T19:45:52","modified_gmt":"2026-02-11T17:45:52","slug":"politica-de-devoluciones","status":"publish","type":"page","link":"https:\/\/kaizendren.com\/es\/information\/return-policy\/","title":{"rendered":"Pol\u00edtica de devoluciones"},"content":{"rendered":"<h4 class=\"wp-block-heading\">Per\u00edodo de devoluci\u00f3n de 30 d\u00edas para productos defectuosos:<\/h4>\n\n\n\n<p>Confiamos en la calidad de nuestros productos y, si recibe un art\u00edculo defectuoso, le ofrecemos un proceso de devoluci\u00f3n sin complicaciones. Tiene 30 d\u00edas a partir de la fecha de recepci\u00f3n para solicitar la devoluci\u00f3n de cualquier producto que se considere defectuoso o defectuoso por defectos de fabricaci\u00f3n.<\/p>\n\n\n\n<p><p>Los productos que hayan sufrido mal uso, da\u00f1os accidentales, manipulaci\u00f3n inadecuada o no se hayan seguido las instrucciones de cuidado no podr\u00e1n ser devueltos seg\u00fan esta pol\u00edtica. Solo se aceptan devoluciones para compras realizadas en l\u00ednea en kaizendren.com o subdominios equivalentes, y no para art\u00edculos adquiridos a distribuidores externos.<\/p>\n<p>Para poder solicitar un reembolso por un art\u00edculo sin defectos, el art\u00edculo debe estar sin usar y en las mismas condiciones en que lo recibi\u00f3. El producto tambi\u00e9n debe estar en su embalaje original con todas las etiquetas.<\/p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Proceso de devoluci\u00f3n:<\/h4>\n\n\n\n<p>Para iniciar una devoluci\u00f3n, contacta con nuestro equipo de atenci\u00f3n al cliente en info@kaizendren.com. Deber\u00e1s proporcionar informaci\u00f3n sobre tu pedido, como el n\u00famero de pedido, y una explicaci\u00f3n clara del problema. Te ayudaremos con el proceso de devoluci\u00f3n y te indicaremos qu\u00e9 hacer.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Costos de env\u00edo de devoluci\u00f3n:<\/h4>\n\n\n\n<p>Una vez entregado el producto, no podemos reembolsarle los gastos de env\u00edo. Si devuelve productos defectuosos dentro de los primeros 30 d\u00edas, nos haremos cargo del env\u00edo de devoluci\u00f3n dentro de la Uni\u00f3n Europea. Sin embargo, si desea devolver un producto que no ha utilizado porque cambi\u00f3 de opini\u00f3n, deber\u00e1 pagar el env\u00edo de devoluci\u00f3n usted mismo.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Entrega fallida o faltante:<\/h4>\n\n\n\n<p>El paquete ser\u00e1 devuelto al remitente (Kaizendren) a cargo del cliente si la entrega del paquete a la direcci\u00f3n de env\u00edo especificada se ve impedida por la falta de cooperaci\u00f3n del cliente (direcci\u00f3n de env\u00edo incorrecta o err\u00f3nea, receptor ausente, etc.).<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Inspecci\u00f3n y reembolso\/reemplazo:<\/h4>\n\n\n\n<p>Cuando recibamos el producto, nuestro equipo de expertos lo revisar\u00e1 para ver si presenta el problema que reportaste. Si detectamos que el producto es defectuoso, haremos lo que solicitaste: reembolsarte el dinero o enviarte un reemplazo. Este proceso puede tardar hasta 7 d\u00edas.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Da\u00f1os y problemas:<\/h4>\n\n\n\n<p>Aseg\u00farese de revisar e inspeccionar todas las piezas al abrir sus productos Kaizendren. Si encuentra alguna pieza rota, faltante o da\u00f1ada, av\u00edsenos lo antes posible y lo repararemos.<\/p>\n\n\n\n<p>Tiene 10 d\u00edas a partir de la recepci\u00f3n del pedido para enviar solicitudes de reemplazo a info@kaizendren.com. Solo aceptamos solicitudes de reemplazo por defectos de fabricaci\u00f3n, piezas rotas o faltantes. Asumimos que cualquier da\u00f1o menor despu\u00e9s de los primeros 10 d\u00edas se debe al desgaste normal del producto.<\/p>\n\n\n\n<p>El da\u00f1o debe afectar el funcionamiento del producto. Si el producto se da\u00f1a intencionalmente, por accidente o por mal uso, tenemos derecho a rechazar el reemplazo.<\/p>","protected":false},"excerpt":{"rendered":"<p>Per\u00edodo de devoluci\u00f3n de 30 d\u00edas para productos defectuosos: Confiamos en la calidad de nuestros productos y si recibe un<\/p>","protected":false},"author":1,"featured_media":0,"parent":291031,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return policy - Kaizendren<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kaizendren.com\/es\/informacion\/politica-de-devoluciones\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return policy - Kaizendren\" \/>\n<meta property=\"og:description\" content=\"30-day return period for faulty goods: We are confident in the quality of our products, and if you receive a\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kaizendren.com\/es\/informacion\/politica-de-devoluciones\/\" \/>\n<meta property=\"og:site_name\" content=\"Kaizendren\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/kaizendren\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-11T17:45:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/kaizendren.com\/wp-content\/uploads\/2023\/11\/insta-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/kaizendren.com\\\/information\\\/return-policy\\\/\",\"url\":\"https:\\\/\\\/kaizendren.com\\\/information\\\/return-policy\\\/\",\"name\":\"Return policy - Kaizendren\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/kaizendren.com\\\/#website\"},\"datePublished\":\"2023-11-22T14:18:07+00:00\",\"dateModified\":\"2026-02-11T17:45:52+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/kaizendren.com\\\/information\\\/return-policy\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/kaizendren.com\\\/information\\\/return-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/kaizendren.com\\\/information\\\/return-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/kaizendren.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Information\",\"item\":\"https:\\\/\\\/kaizendren.com\\\/information\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Return policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/kaizendren.com\\\/#website\",\"url\":\"https:\\\/\\\/kaizendren.com\\\/\",\"name\":\"Kaizendren\",\"description\":\"Our Focus Is Your Health, Relaxation And Recovery\",\"publisher\":{\"@id\":\"https:\\\/\\\/kaizendren.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/kaizendren.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/kaizendren.com\\\/#organization\",\"name\":\"Kaizendren\",\"url\":\"https:\\\/\\\/kaizendren.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/kaizendren.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/kaizendren.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/kaizendren-logo-head.png\",\"contentUrl\":\"https:\\\/\\\/kaizendren.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/kaizendren-logo-head.png\",\"width\":336,\"height\":70,\"caption\":\"Kaizendren\"},\"image\":{\"@id\":\"https:\\\/\\\/kaizendren.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/kaizendren\",\"https:\\\/\\\/www.instagram.com\\\/kaizendren\",\"https:\\\/\\\/www.tiktok.com\\\/@kaizendren\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pol\u00edtica de devoluciones - Kaizendren","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/kaizendren.com\/es\/informacion\/politica-de-devoluciones\/","og_locale":"es_ES","og_type":"article","og_title":"Return policy - Kaizendren","og_description":"30-day return period for faulty goods: We are confident in the quality of our products, and if you receive a","og_url":"https:\/\/kaizendren.com\/es\/informacion\/politica-de-devoluciones\/","og_site_name":"Kaizendren","article_publisher":"https:\/\/www.facebook.com\/kaizendren","article_modified_time":"2026-02-11T17:45:52+00:00","og_image":[{"width":700,"height":700,"url":"https:\/\/kaizendren.com\/wp-content\/uploads\/2023\/11\/insta-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"3 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/kaizendren.com\/information\/return-policy\/","url":"https:\/\/kaizendren.com\/information\/return-policy\/","name":"Pol\u00edtica de devoluciones - Kaizendren","isPartOf":{"@id":"https:\/\/kaizendren.com\/#website"},"datePublished":"2023-11-22T14:18:07+00:00","dateModified":"2026-02-11T17:45:52+00:00","breadcrumb":{"@id":"https:\/\/kaizendren.com\/information\/return-policy\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/kaizendren.com\/information\/return-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/kaizendren.com\/information\/return-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/kaizendren.com\/"},{"@type":"ListItem","position":2,"name":"Information","item":"https:\/\/kaizendren.com\/information\/"},{"@type":"ListItem","position":3,"name":"Return policy"}]},{"@type":"WebSite","@id":"https:\/\/kaizendren.com\/#website","url":"https:\/\/kaizendren.com\/","name":"Kaizendren","description":"Nos centramos en su salud, relajaci\u00f3n y recuperaci\u00f3n","publisher":{"@id":"https:\/\/kaizendren.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/kaizendren.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/kaizendren.com\/#organization","name":"Kaizendren","url":"https:\/\/kaizendren.com\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/kaizendren.com\/#\/schema\/logo\/image\/","url":"https:\/\/kaizendren.com\/wp-content\/uploads\/2023\/11\/kaizendren-logo-head.png","contentUrl":"https:\/\/kaizendren.com\/wp-content\/uploads\/2023\/11\/kaizendren-logo-head.png","width":336,"height":70,"caption":"Kaizendren"},"image":{"@id":"https:\/\/kaizendren.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/kaizendren","https:\/\/www.instagram.com\/kaizendren","https:\/\/www.tiktok.com\/@kaizendren"]}]}},"_links":{"self":[{"href":"https:\/\/kaizendren.com\/es\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kaizendren.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kaizendren.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kaizendren.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kaizendren.com\/es\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":3,"href":"https:\/\/kaizendren.com\/es\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"predecessor-version":[{"id":334580,"href":"https:\/\/kaizendren.com\/es\/wp-json\/wp\/v2\/pages\/19\/revisions\/334580"}],"up":[{"embeddable":true,"href":"https:\/\/kaizendren.com\/es\/wp-json\/wp\/v2\/pages\/291031"}],"wp:attachment":[{"href":"https:\/\/kaizendren.com\/es\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}