{"id":19,"date":"2023-11-22T16:18:07","date_gmt":"2023-11-22T14:18:07","guid":{"rendered":"https:\/\/kaizendren.com\/?page_id=19"},"modified":"2026-02-11T19:45:52","modified_gmt":"2026-02-11T17:45:52","slug":"pravidla-pro-vraceni-zbozi-2","status":"publish","type":"page","link":"https:\/\/kaizendren.com\/cz\/information\/return-policy\/","title":{"rendered":"Pravidla pro vracen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"<h4 class=\"wp-block-heading\">30denn\u00ed lh\u016fta pro vr\u00e1cen\u00ed vadn\u00e9ho zbo\u017e\u00ed:<\/h4>\n\n\n\n<p>Jsme si jisti kvalitou na\u0161ich produkt\u016f a pokud obdr\u017e\u00edte vadn\u00e9 zbo\u017e\u00ed, nab\u00edz\u00edme bezprobl\u00e9mov\u00fd proces vr\u00e1cen\u00ed. M\u00e1te 30 dn\u00ed od data doru\u010den\u00ed na zah\u00e1jen\u00ed vr\u00e1cen\u00ed jak\u00e9hokoli produktu, kter\u00fd je pova\u017eov\u00e1n za vadn\u00fd nebo nefunk\u010dn\u00ed z d\u016fvodu v\u00fdrobn\u00edch vad.<\/p>\n\n\n\n<p><p>Produkty, kter\u00e9 byly vystaveny nespr\u00e1vn\u00e9mu pou\u017e\u00edv\u00e1n\u00ed, n\u00e1hodn\u00e9mu po\u0161kozen\u00ed, nespr\u00e1vn\u00e9mu zach\u00e1zen\u00ed nebo nedodr\u017een\u00ed pokyn\u016f k p\u00e9\u010di o produkt, nebudou v r\u00e1mci t\u011bchto z\u00e1sad zp\u016fsobil\u00e9 k vr\u00e1cen\u00ed. Vr\u00e1cen\u00ed zbo\u017e\u00ed je akceptov\u00e1no pouze u n\u00e1kup\u016f uskute\u010dn\u011bn\u00fdch online na kaizendren.com nebo ekvivalentn\u00edch subdom\u00e9n\u00e1ch a nen\u00ed akceptov\u00e1no u polo\u017eek zakoupen\u00fdch od distributor\u016f t\u0159et\u00edch stran.<\/p>\n<p>Abyste m\u011bli n\u00e1rok na vr\u00e1cen\u00ed pen\u011bz za zbo\u017e\u00ed bez vad, mus\u00ed b\u00fdt zbo\u017e\u00ed nepou\u017eit\u00e9 a ve stejn\u00e9m stavu, v jak\u00e9m jste jej obdr\u017eeli. Produkt by m\u011bl b\u00fdt tak\u00e9 v origin\u00e1ln\u00edm balen\u00ed se v\u0161emi visa\u010dkami a \u0161t\u00edtky.<\/p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Proces vr\u00e1cen\u00ed:<\/h4>\n\n\n\n<p>Chcete-li zah\u00e1jit vr\u00e1cen\u00ed zbo\u017e\u00ed, kontaktujte pros\u00edm n\u00e1\u0161 t\u00fdm z\u00e1kaznick\u00e9 podpory na adrese info@kaizendren.com. Budete muset poskytnout informace o va\u0161\u00ed objedn\u00e1vce, nap\u0159\u00edklad \u010d\u00edslo objedn\u00e1vky a jasn\u00e9 vysv\u011btlen\u00ed probl\u00e9mu. Pom\u016f\u017eeme v\u00e1m s procesem vr\u00e1cen\u00ed a \u0159ekneme v\u00e1m, co d\u011blat d\u00e1l.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">N\u00e1klady na zp\u00e1te\u010dn\u00ed dopravu:<\/h4>\n\n\n\n<p>Po doru\u010den\u00ed produktu v\u00e1m nevrac\u00edme \u017e\u00e1dn\u00e9 n\u00e1klady na dopravu. U vadn\u00e9ho zbo\u017e\u00ed vr\u00e1cen\u00e9ho do 30 dn\u016f uhrad\u00edme n\u00e1klady na zp\u00e1te\u010dn\u00ed dopravu v r\u00e1mci Evropsk\u00e9 unie. Pokud v\u0161ak chcete vr\u00e1tit produkt, kter\u00fd jste nepou\u017eili, proto\u017ee jste si to rozmysleli, budete si muset n\u00e1klady na zp\u00e1te\u010dn\u00ed dopravu uhradit sami.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Ne\u00fasp\u011b\u0161n\u00e9 nebo chyb\u011bj\u00edc\u00ed doru\u010den\u00ed:<\/h4>\n\n\n\n<p>Bal\u00edk bude vr\u00e1cen odes\u00edlateli (Kaizendren) na n\u00e1klady z\u00e1kazn\u00edka, pokud doru\u010den\u00ed bal\u00edku na uvedenou dodac\u00ed adresu znemo\u017en\u00ed nedostate\u010dn\u00e1 spolupr\u00e1ce z\u00e1kazn\u00edka (nespr\u00e1vn\u00e1 nebo chybn\u00e1 dodac\u00ed adresa, nep\u0159\u00edtomnost p\u0159\u00edjemce atd.).<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Kontrola a vr\u00e1cen\u00ed pen\u011bz\/v\u00fdm\u011bna:<\/h4>\n\n\n\n<p>Jakmile n\u00e1m produkt vr\u00e1t\u00edte, n\u00e1\u0161 zku\u0161en\u00fd t\u00fdm jej zkontroluje, zda se nevyskytuje v\u00e1mi nahl\u00e1\u0161en\u00fd probl\u00e9m. Pokud zjist\u00edme, \u017ee je produkt vadn\u00fd, ud\u011bl\u00e1me to, co jste po\u017eadovali: bu\u010f v\u00e1m vr\u00e1t\u00edme pen\u00edze, nebo v\u00e1m za\u0161leme n\u00e1hradn\u00ed produkt. Tento proces m\u016f\u017ee trvat a\u017e 7 dn\u00ed.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u0160kody a probl\u00e9my:<\/h4>\n\n\n\n<p>P\u0159i otev\u00edr\u00e1n\u00ed produkt\u016f Kaizendren nezapome\u0148te zkontrolovat v\u0161echny d\u00edly. Pokud zjist\u00edte, \u017ee je n\u011bco rozbit\u00e9, chyb\u00ed nebo je po\u0161kozen\u00e9, dejte n\u00e1m co nejd\u0159\u00edve v\u011bd\u011bt a my to za v\u00e1s oprav\u00edme.<\/p>\n\n\n\n<p>Na zasl\u00e1n\u00ed \u017e\u00e1dosti o v\u00fdm\u011bnu na adresu info@kaizendren.com m\u00e1te 10 dn\u00ed od obdr\u017een\u00ed objedn\u00e1vky. \u017d\u00e1dosti o v\u00fdm\u011bnu p\u0159ij\u00edm\u00e1me pouze v p\u0159\u00edpad\u011b v\u00fdrobn\u00edch vad, rozbit\u00fdch a chyb\u011bj\u00edc\u00edch d\u00edl\u016f. P\u0159edpokl\u00e1d\u00e1me, \u017ee jak\u00e9koli drobn\u00e9 po\u0161kozen\u00ed po prvn\u00edch 10 dnech je b\u011b\u017en\u00fdm opot\u0159eben\u00edm dan\u00fdm povahou produktu.<\/p>\n\n\n\n<p>Po\u0161kozen\u00ed mus\u00ed ovlivnit fungov\u00e1n\u00ed produktu. Pokud je produkt po\u0161kozen \u00famysln\u011b, n\u00e1hodou nebo nespr\u00e1vn\u00fdm pou\u017eit\u00edm, m\u00e1me pr\u00e1vo odm\u00edtnout jeho v\u00fdm\u011bnu.<\/p>","protected":false},"excerpt":{"rendered":"<p>30denn\u00ed lh\u016fta pro vr\u00e1cen\u00ed vadn\u00e9ho zbo\u017e\u00ed: Jsme si jisti kvalitou na\u0161ich produkt\u016f a pokud obdr\u017e\u00edte<\/p>","protected":false},"author":1,"featured_media":0,"parent":291031,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return policy - Kaizendren<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kaizendren.com\/cz\/informace\/pravidla-pro-vraceni-zbozi-2\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return policy - Kaizendren\" \/>\n<meta property=\"og:description\" content=\"30-day return period for faulty goods: We are confident in the quality of our products, and if you receive a\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kaizendren.com\/cz\/informace\/pravidla-pro-vraceni-zbozi-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Kaizendren\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/kaizendren\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-11T17:45:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/kaizendren.com\/wp-content\/uploads\/2023\/11\/insta-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Odhadovan\u00e1 doba \u010dten\u00ed\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minuty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/kaizendren.com\\\/information\\\/return-policy\\\/\",\"url\":\"https:\\\/\\\/kaizendren.com\\\/information\\\/return-policy\\\/\",\"name\":\"Return policy - Kaizendren\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/kaizendren.com\\\/#website\"},\"datePublished\":\"2023-11-22T14:18:07+00:00\",\"dateModified\":\"2026-02-11T17:45:52+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/kaizendren.com\\\/information\\\/return-policy\\\/#breadcrumb\"},\"inLanguage\":\"cs\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/kaizendren.com\\\/information\\\/return-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/kaizendren.com\\\/information\\\/return-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/kaizendren.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Information\",\"item\":\"https:\\\/\\\/kaizendren.com\\\/information\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Return policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/kaizendren.com\\\/#website\",\"url\":\"https:\\\/\\\/kaizendren.com\\\/\",\"name\":\"Kaizendren\",\"description\":\"Our Focus Is Your Health, Relaxation And Recovery\",\"publisher\":{\"@id\":\"https:\\\/\\\/kaizendren.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/kaizendren.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"cs\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/kaizendren.com\\\/#organization\",\"name\":\"Kaizendren\",\"url\":\"https:\\\/\\\/kaizendren.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"cs\",\"@id\":\"https:\\\/\\\/kaizendren.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/kaizendren.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/kaizendren-logo-head.png\",\"contentUrl\":\"https:\\\/\\\/kaizendren.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/kaizendren-logo-head.png\",\"width\":336,\"height\":70,\"caption\":\"Kaizendren\"},\"image\":{\"@id\":\"https:\\\/\\\/kaizendren.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/kaizendren\",\"https:\\\/\\\/www.instagram.com\\\/kaizendren\",\"https:\\\/\\\/www.tiktok.com\\\/@kaizendren\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pravidla pro vr\u00e1cen\u00ed zbo\u017e\u00ed - Kaizendren","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/kaizendren.com\/cz\/informace\/pravidla-pro-vraceni-zbozi-2\/","og_locale":"cs_CZ","og_type":"article","og_title":"Return policy - Kaizendren","og_description":"30-day return period for faulty goods: We are confident in the quality of our products, and if you receive a","og_url":"https:\/\/kaizendren.com\/cz\/informace\/pravidla-pro-vraceni-zbozi-2\/","og_site_name":"Kaizendren","article_publisher":"https:\/\/www.facebook.com\/kaizendren","article_modified_time":"2026-02-11T17:45:52+00:00","og_image":[{"width":700,"height":700,"url":"https:\/\/kaizendren.com\/wp-content\/uploads\/2023\/11\/insta-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Odhadovan\u00e1 doba \u010dten\u00ed":"3 minuty"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/kaizendren.com\/information\/return-policy\/","url":"https:\/\/kaizendren.com\/information\/return-policy\/","name":"Pravidla pro vr\u00e1cen\u00ed zbo\u017e\u00ed - Kaizendren","isPartOf":{"@id":"https:\/\/kaizendren.com\/#website"},"datePublished":"2023-11-22T14:18:07+00:00","dateModified":"2026-02-11T17:45:52+00:00","breadcrumb":{"@id":"https:\/\/kaizendren.com\/information\/return-policy\/#breadcrumb"},"inLanguage":"cs","potentialAction":[{"@type":"ReadAction","target":["https:\/\/kaizendren.com\/information\/return-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/kaizendren.com\/information\/return-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/kaizendren.com\/"},{"@type":"ListItem","position":2,"name":"Information","item":"https:\/\/kaizendren.com\/information\/"},{"@type":"ListItem","position":3,"name":"Return policy"}]},{"@type":"WebSite","@id":"https:\/\/kaizendren.com\/#website","url":"https:\/\/kaizendren.com\/","name":"Kaizendren","description":"Zam\u011b\u0159ujeme se na va\u0161e zdrav\u00ed, relaxaci a zotaven\u00ed","publisher":{"@id":"https:\/\/kaizendren.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/kaizendren.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"cs"},{"@type":"Organization","@id":"https:\/\/kaizendren.com\/#organization","name":"Kaizendren","url":"https:\/\/kaizendren.com\/","logo":{"@type":"ImageObject","inLanguage":"cs","@id":"https:\/\/kaizendren.com\/#\/schema\/logo\/image\/","url":"https:\/\/kaizendren.com\/wp-content\/uploads\/2023\/11\/kaizendren-logo-head.png","contentUrl":"https:\/\/kaizendren.com\/wp-content\/uploads\/2023\/11\/kaizendren-logo-head.png","width":336,"height":70,"caption":"Kaizendren"},"image":{"@id":"https:\/\/kaizendren.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/kaizendren","https:\/\/www.instagram.com\/kaizendren","https:\/\/www.tiktok.com\/@kaizendren"]}]}},"_links":{"self":[{"href":"https:\/\/kaizendren.com\/cz\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kaizendren.com\/cz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kaizendren.com\/cz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kaizendren.com\/cz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kaizendren.com\/cz\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":3,"href":"https:\/\/kaizendren.com\/cz\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"predecessor-version":[{"id":334580,"href":"https:\/\/kaizendren.com\/cz\/wp-json\/wp\/v2\/pages\/19\/revisions\/334580"}],"up":[{"embeddable":true,"href":"https:\/\/kaizendren.com\/cz\/wp-json\/wp\/v2\/pages\/291031"}],"wp:attachment":[{"href":"https:\/\/kaizendren.com\/cz\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}